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Contact Information

Alberta Pensions Services Corporation (APS) proudly serves Alberta's public sector pension plans and provides responsive and focused member services on behalf of the Plans.

 

The APS building is open from 8:15 a.m. to 4:00 p.m. (MT), Monday to Friday (excluding holidays). If you would like to make an in-person appointment, please send us a request through the secure mailbox or call one of the phone numbers below.

 

Secure Mailbox:


When you log in to mypensionplan, you can use the secure mailbox  to send and receive messages and documents in a secure environment.


The secure mailbox allows you to:


  • Submit online requests to APS for information and/or services.
  • Upload and send electronic documents (e.g. completed forms or copies of personal documents) to APS.
  • Receive an automatic e-mail notification from APS when there is a new message to retrieve.
  • View messages and/or documents from the secure mailbox at your convenience.

The secure mailbox  is located on the right-hand side of most pages on the mypensionplan website.


Phone:

 

1-877-649-5277 for LAPP
1-877-453-1777 for PSPP
1-877-889-6377 for MEPP
1-877-809-7377 for SFPP
1-800-358-0840 for other pension plans

 

If you live outside of North America, please call our international toll-free phone number: enter your country's international calling/access code, then 1-800-661-81988 (local long distance dialling rules will apply).

Your international calling code may vary by country. Please confirm with your local telephone service provider before dialling.

 

Fax:

 

780-421-1652

 

Mail/In-person:

 

Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

 

Location Map

 

If you would like to make an in-person appointment, please send us a request through the secure mailbox or call one of the the phone numbers above.


APS - Scent-Reduced Workplace

APS is working towards a scent-reduced environment. Please be aware that visitors and employees may be negatively affected by strong scents. We ask that you limit the use of perfumes, scented hair spray and other highly-scented products out of respect for those with allergies and sensitivities, when visiting the building.

 

We are committed to providing the best possible air quality by encouraging and promoting the reduction of unnecessary chemicals (including those that are scented).

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